Return Policy
We
will gladly issue refunds for returns of all unopened products that you
return to us within 30 days of purchase. We do not accept returns of liquid paints (Gecko Paint and Lime Paint) or Gecko Thinner because is impossible for us to verify that they have been stored at suitable temperatures subsequent to delivery. Opened products may not be
returned. We do not accept C.O.D. packages/returns or pay for return
shipping.
Please
inspect your order promptly after you receive it and notify us within 7
days if you receive damaged products for a replacement shipment.
Failure to notify us within 7 days shall constitute a waiver of damage
claims. Note that certain Unearthed products have temperature
storage requirements and all of them should be kept dry. Failure to properly store
the products may cause them to become unusable. We do not accept returns of
products that have been damaged subsequent to delivery.
